# kasa

> kasa knowledge base – help articles and documentation.

## Guests

- [How Kasa keeps your personal information safe](https://help.kasa.com/en_us/how-kasa-keeps-your-personal-information-safe-S1ByuigMo.md): How Kasa keeps your personal information safe       Safety is fundamental to Kasa Guests must submit a valid government ID and a selfie to complete their bo
- [I am a guest and I have questions](https://help.kasa.com/en_us/i-am-a-guest-and-i-have-questions-H1veRnewp.md): Were here to help make your experience as enjoyable as possible Our dedicated Guest Experience Team is available 247 through call text WhatsApp or chat at 

## Property Owners

- [How is Kasa different from Airbnb?](https://help.kasa.com/en_us/kasa-different-airbnb-HJ1Gdu01v.md): Airbnb is a booking platform, whereas Kasa is a professional property management company. We operate high-end, furnished apartments in well-appointed buildin...
- [What makes Kasa different from other short-term rental operators?](https://help.kasa.com/en_us/kasa-difference-short-term-rental-operators-BJiIu_CJP.md): We are a seasoned team of real estate professionals focused on providing an exceptional hospitality offering for guests, neighbors, and owners alike. With ou...
- [Who should I contact to bring Kasa to my building?](https://help.kasa.com/en_us/bring-kasa-to-my-building-r1ehdu01v.md): We’d love to hear from you! Please reach out to our Real Estate Team at partners@kasa.com.
- [Why should I consider Kasa for my property?](https://help.kasa.com/en_us/consider-kasa-property-S118hd0yv.md): Kasa provides property owners with the opportunity to increase NOI by 20% to 40%. Our end-to-end management services make the whole process seamless, requiri...
- [Will Kasa be expanding to my city?](https://help.kasa.com/en_us/kasa-market-expansion-HJJq2_Rkw.md): Kasa was designed with flexibility in mind. Whereas most short-term rental providers only operate in major metropolitan areas and require a high unit count, ...
- [Who typically stays at a Kasa apartment?](https://help.kasa.com/en_us/kasa-guests-B1OA2dCJv.md): The majority of our guests are families and non-leisure travelers, including guests who are traveling for business, medical procedures, and home relocations....
- [Can Kasa manage my property?](https://help.kasa.com/en_us/can-kasa-manage-my-property-B17Dc3gPp.md): Absolutely Kasa partners with real estate owners to transform multifamily and hospitality properties into professionallymanaged rentals and hotels Our cuttin

## Kasa Neighbors

- [Does Kasa offer discounts for neighbors?](https://help.kasa.com/en_us/kasa-neighbors-discounts-BJGuau01D.md): Thank you for reaching out to Kasa! As a resident of our community, you may book any of our Kasa apartments nationwide at a discounted rate. For a coupon cod...
- [I'm a Kasa neighbor and have friends and family visiting. Can I book a Kasa for them?](https://help.kasa.com/en_us/friends-family-visiting-kasa-neighbor-ryYr0dCyv.md): We are happy to host your friends or family members at a discounted rate as a member of the same apartment community. For a coupon code and booking instructi...
- [What if a Kasa guest causes an issue in my building?](https://help.kasa.com/en_us/kasa-guest-issue-SJ0qR_Ckv.md): In the unlikely event of a guest issue, you are encouraged to contact our 24/7 Guest Experience team at (650) 451-3444 or via email at reservations@kasa.com....
- [How does Kasa ensure guests follow the community rules during their stay?](https://help.kasa.com/en_us/kasa-guests-behavior-BkALkYRJD.md): Kasa conducts a background screening for all reservations, strictly enforces our community standards, and employs a dedicated Trust & Safety team. We proacti...